1. Introduction

WeldSync BV ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share and protect your personal data when you visit our website or use our services.

2. Data Controller

WeldSync BV
Stationsstraat 260a
8480 Eernegem
Belgium
VAT: BE1023.164.710

Email: info@weldsync.be
Phone: +32 497 02 35 46

3. What Data Do We Collect?

We collect the following types of personal data:

Contact details: name, email address, phone number, company name
Communication data: messages you send via the contact form
Technical data: IP address, browser type, operating system, visit date and time
Cookies: see our cookie policy below

4. How Do We Use Your Data?

We use your personal data for the following purposes:

Responding to your questions and requests via the contact form
Providing our services and maintaining communication
Improving our website and user experience
Complying with legal obligations
Preventing fraud and abuse

5. Legal Basis for Processing

We process your personal data based on:

Consent: when you use our contact form
Legitimate interest: for improving our website and services
Legal obligation: for complying with accounting and tax obligations

6. Sharing of Data

We do not share your personal data with third parties, except in the following cases:

With your explicit consent
When legally required
With service providers who help us manage our website (e.g., hosting, email services)
To protect or enforce our rights

7. Retention Period

We do not retain your personal data longer than necessary for the purposes for which it was collected, or as required by law. Contact form data is retained as long as needed to process your request and then for a maximum of 2 years, unless there is a legal retention obligation.

8. Your Rights

You have the following rights regarding your personal data:

Access: the right to know what data we have about you
Rectification: the right to have incorrect data corrected
Erasure: the right to have your data deleted
Restriction: the right to restrict the processing of your data
Objection: the right to object to processing
Data portability: the right to receive your data in a structured format
Withdraw consent: the right to withdraw your consent

To exercise these rights, you can contact us at info@weldsync.be.

9. Cookies

Our website uses cookies to improve the user experience. Cookies are small text files that are stored on your device when you visit our website.

We use the following types of cookies:

Essential cookies: necessary for the website to function
Analytical cookies: help us understand how visitors use the website

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

10. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. Our website uses SSL encryption for secure data transfer.

11. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy policy or content of these external websites. We recommend reading the privacy policy of these websites.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We recommend checking this page regularly.

13. Complaints

If you have a complaint about how we process your personal data, you have the right to file a complaint with the Data Protection Authority (DPA):

Data Protection Authority
Drukpersstraat 35
1000 Brussels
Belgium
Website: www.gegevensbeschermingsautoriteit.be

14. Contact

For questions about this privacy policy or about your personal data, you can contact us:

WeldSync BV
Stationsstraat 260a
8480 Eernegem
Belgium

Email: info@weldsync.be
Phone: +32 497 02 35 46